Interview questions asked at Coupang

How would you build a financial model for a company with cyclical revenue patterns?

Describe your experience with data mining techniques and their application.

What is the most important metric for measuring customer success?

What methodologies do you use for forecasting market trends? How do you validate your predictions?

Describe a time you persuaded a skeptical stakeholder to support your analysis. How did you approach it?

How would you design a performance management system to improve employee productivity?

Describe your experience with access controls and permissions in digital systems.

How would you design a product for users with different digital skills?

How do you stay updated with industry trends in administrative support? Can you give an example of applying a new trend or practice in your role?

How would you design a change management plan for adopting a new business process?

Can you give an example of streamlining office workflows for better efficiency?

How do you manage incoming and outgoing correspondence including email, phone calls, and physical mail?

How do you manage conflicting priorities when supporting executives?

How do you integrate data from multiple sources into one dataset?

How do you handle imbalanced datasets in predictive modeling?