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How would you react if a customer tells you he thinks he doesn´t get enough attention?

Medium difficulty

Medium questions delve deeper, challenging you to apply your knowledge to common scenarios. They test your ability to think on your feet and adapt your basic skills to real-world contexts.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Here's a hint

Begin by expressing genuine concern and empathy for the customer's feelings. Explain your approach to ensure every customer feels valued, detailing steps you'd take to address the concern immediately. Highlight the importance of feedback in...

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