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Tell me about a time you had a difficult customer and how you handled the situation

Medium difficulty

Medium questions delve deeper, challenging you to apply your knowledge to common scenarios. They test your ability to think on your feet and adapt your basic skills to real-world contexts.

Behavioral question

Behavioral questions assess how you've handled past situations, providing insight into your experience and personal qualities. Reflect on real examples from your history to demonstrate your skills and character.

Here's a hint

For this question, you'll want to focus on your ability to manage challenging situations with poise and professionalism. Narrate the story by setting the context: explain the customer's issue, why it was challenging, and your role in the scenario....

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