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How do you determine a KPI when working on system improvements? Can you give me a specific KPI you would monitor at Mastercard?

Hard difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Here's a hint

Begin by explaining the purpose of kpis in gauging the effectiveness and success of system improvements. Discuss how you consider the objectives of the system improvement, relevance to business goals, measurability, and timeframes. Describe the...

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